SMUS Office 365

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Shared Mailboxes

If you previously had access to a shared mailbox (such as info, admissions, lrc, bolton.house), access to these mailboxes has changed. We have posted new instructions on how to access your shared mailbox.

Junk Email

In Office 365 we have a new junk/spam scanning solution. Instead of occasionally receiving emails telling you that you have email in your junk box and having to check junkmail.smus.ca separately, you should now check your Junk E-mail folder when you are reading your email.

Junk email stored in your Junk E-mail folder is automatically deleted after 30 days, so don't bother tidying it up manually. You can right click legitimate email and select "mark as not junk" to move it to your inbox. The system will start to learn your preferences and deliver similar email directly to your inbox. You can also click email in your inbox and choose "mark as junk" to filter that email in the future.

How to set up your personal device with Office 365

You will need to reconfigure email on your personal device. Follow these steps to set it up again:

Type of Device Instructions
iOS (iPad, iPod, iPhone) In settings - Mail, Contacts, Calendars -- delete the current SMUS email connection. Then choose Add Account - Exchange - input your @smus.ca address and your current SMUS password and it will set up everything for you again.
Android Phone or Tablet In settings delete the old SMUS email connection, and add a new connection. Choose MS Exchange or corporate account type and input your @smus.ca address and SMUS password. The automatic configuration will fail, but you just have to provide the user name (your email address) and server name: outlook.office365.com and then it will successfully set up your new connection.
Outlook 2010 or 2013 Sign in with your email address and password.
Other email program Sign into Office 365. Click the gear in the top right and choose Options, then click Settings for POP or IMAP access. Update your email program to use the new settings.

Microsoft Lync Messenger

SMUS is now supporting instant messaging using the Microsoft Lync application. This allows for communication between users at SMUS (staff and students) along with users at other organizations using Lync and Skype users.

We have provided additional details on Microsoft Lync.

Why did we migrate to Office 365/Exchange Online?

  • 50GB of email for every account - previously staff had 5GB and students had 2GB on SMUS Legacy Email.
  • More reliable infrastructure - Microsoft uses a more advanced architecture meaning that there are fewer and shorter mailbox outages during maintenance.
  • Integration with other services - Microsoft provides OneDrive, which can store up to 1TB of files than you can edit using Office Web Apps plus Lync, an instant messaging application integrated with your mailbox.
  • Cost and infrastructure savings - Email is one of the more resource intensive applications on campus, requiring fast storage, large backup capacity, and powerful servers. These resources have been freed up to handle other tasks.
  • Modern look - The Office 365 services match the new looks of the Office 2013 applications.
  • Fully functional email on more devices - Chromebooks now support the "premium" Outlook Web Access view, matching functionality with other browsers and devices.